Photo: taken by Danielle beneath the Palm City Bridge looking toward that bird island.
I was so excited last year at this time when I was learning about my new digital SLR camera and I happened to capture that Hawk. I have been without the camera since August. The short version of the story is that upon purchase, my husband paid the extra $250 for the extended service plan. It's been sent away 3 times for service. All three times, my complaint was the same, and was replicated by the Geek Squad, the second party that ships repair items to the third party. Mind you, I purchased the camera from Best Buy, the first party, I guess.
Upon issue replication all three times, the GS techs told me that after the 3rd or 4th time, the Florida lemon law kicks in and the vendor will advise Best Buy to replace the item with a store shelf item.
That explains alot. During the first repair, they cleaned the camera. During the second repair, they did nothing. During the third repair, they replaced the CCD.
When I picked up the camera the third time, I received attention from three employees, no doubt aware that I would be asking for a replacement under the lemon law. Thankfully, the camera seems to be working fine.
The only other thing I wanted to mention is that I had the MOST pleasant attitude each time I was at the store. Imagine if I had been a typical angry consumer...probably would have gotten nowhere.
I have half a mind to return the camera one last time to service just to get the new one. What if this happens again because it really is a lemon? I guess there is no diagnostic test I can perform to identify a lemon...that's the problem. Oh well. I feel better.
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